For jewelry that has been gold-, silver- or rhodium-plated expect the plating to fade over time. This happens unavoidably to all plated jewelry but with extra care you can extend the life of the plating. The speed at which the plating fades depends on multiple factors like your skincare products, level of perspiration or even your skin PH. Avoid contact with soap, perfume, hairspray, lotion or other face or body products. We recommend that you remove your jewelry when showering, swimming, washing your hands, styling your hair or using cleaning agents, as this will damage the plating.
For solid sterling silver jewelry, expect the silver to tarnish. Silver is a metal that reacts to air and humidity and therefore gets oxidized. It is an unavoidable natural process but thankfully it can be reversed (see below how to clean your jewelry).
Be extra careful with jewelry with stones and pearls. Stones are fragile and may break, crack or get scratched.
Store your jewelry away from direct sunlight and in their original packaging or in velvet jewelry boxes to avoid damage from air, humidity and contact with other items. Make sure that the storage area has low humidity. You can place a piece of chalk or a small bag of silica gel in the storage area to minimize tarnish.
Clean your sterling silver or fine jewelry by soaking them for a few minutes in warm soapy water. Then rinse well and gently rub them with a soft microfiber cloth. Do not using paper towels or harder cloths to avoid scratching. Do not immerse your gemstone or pearl jewelry to jewelry cleaning or polishing solutions.
If in doubt, it is preferable to seek professional cleaning services from a goldsmith or a reputed jewelry shop